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E1 pro IR resets every 30 minutes
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Testing out the e1 pro in a pitch black room and noticed that every 30 minutes on the dot the IR resets itself multiple times before going back to normal operation. I am on the latest firmware available on the website.

Is this normal?

Edit:

Watched for it and saw it happen again. The IR turns off and back on 4 times in about 20 to 30 seconds.

Edit 2: Adjusting the threshold for when it switches to night vision seems to have fixed the issue. I had it at the default of 0. Moved it to 27 (in the desktop app) and I haven't had the off and on issues. Support actually recommended I do -26 instead, but I'll have to test that out tomorrow when my daughter isn't asleep. The camera is in her room and when you adjust the setting the IR turns off and on making a clicking noise, and I don't want to wake her up.

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1 year ago