Hi guys, we’ve just rolled out our new Transcoder. We’ve been working with the Transcoder we inherited ever since we took over the site and it is extremely slow and unreliable. It used to queue uploads meaning busy times were even worse and it’s something we’ve been working to resolve pretty much as soon as we took over.

Today, finally, we’re happy to announce we’ve rolled out the new transcoder. To improve the speed we now don’t make the user wait for all 6 file types that we create to be finished before we return your GIF. We create 1 first up (the file type best suited to Reddit embedding) and then we create the remaining file types in the background. This has no effect on the user experience apart from increasing the speed of the upload.

As well as this we fixed the issues that meant Pornhub and a number of other Tube sites couldn’t be used to upload. Since Pornhub changed its policies after the Visa/Mastercard fallout we have had issues downloading the videos as they changed this process on their side. We have resolved these and the new transcoder can handle this type of upload. It is a little slower than uploading from Local file as the sites in question sometimes throttle their download speeds.

We have tested and tested and tested but there may still be issues once pushed to live so if you are experiencing any issues uploading then please PM me directly ( u/RedGIFsOfficial ) with your RedGIFs username, device and browser and we will try and resolve asap.

We’re really delighted to roll this feature out as ensuring uploading reliability and speed was one of our major goals upon taking over the site. We hope you enjoy!