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Razer headset driver crashes my PC
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Razer drivers crash my PC without warning and cause it to auto restart. I have auto restarts turned off for crashes so it is a critical error. Driver verifier fails when attempting to verify my drivers. I have reinstalled synapse and THX spatial audio as well as Cortex. My headset is a Razer Kraken TE and I have the latest version of Synapse 3.

This is my error in Event Viewer:

The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

Another error reported in reliability history is the app crash for GameManagerService:

Problem Event Name: APPCRASH

Application Name: GameManagerService.exe

Application Version: 2.0.159.80

Application Timestamp: 60581b40

Fault Module Name: KERNELBASE.dll

Fault Module Version: 10.0.19041.1110

Fault Module Timestamp: c830c52d

Exception Code: e0434352

Exception Offset: 0012b4b2

OS Version: 10.0.19043.2.0.0.256.48

Locale ID: 2057

Additional Information 1: 2beb

Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46

Additional Information 3: 6c14

Additional Information 4: 6c14eabbec4a762ea0aea5a3f0c42228

Extra information about the problem

Bucket ID: 316abc186e5899de7da4153aeba8c29a (2135855466086449818)

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3 years ago