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39
Update on Outage
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(I had someone copy and paste something I sent them earlier but here are the details)

This is Jason -- I contacted Verizon earlier and tried to schedule them to come out earlier than tomorrow morning. Apparently the fiber cable was cut outside of the house somewhere between the access point near the street and the ingress point here at the house.

The current scheduled visit is for tomorrow at 8am. We are working on migrating the Reddit API more quickly into the COLO and hope to have it completed within the next 24 hours. We want to accelerate this because I don't know if the technician will be successful tomorrow morning in restoring the fiber cable or if they have to have to escalate the ticket.

In the meantime, I will personally check in when possible to update the community. We have been moving hardware into the COLO for quite some time and were about 1-2 weeks away from having all API endpoints running from the COLO but obviously we want to step things up.

I'll update soon!

  • Jason

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Posted
2 years ago