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UPDATE: Problem has been solved by the same dummy who created it - me!
So this midi keyboard used to work fine. But I kept getting this error opening up Studio One. It was insisting that a device was missing, despite everything working fine. The error was annoying, so I disconnected what I thought was the missing device and told it to stop telling me when devices are missing. Then I open up the song I've been working on and I've got an error in red - Missing Devices for all the channels that I was using my midi keyboard controller on. Turns out I somehow disconnected it by mistake.
So I go to reconnect it in options (and then from the Setup Menu), and it just won't.
I even followed an official Presonus tutorial, which just told me to do what I'd already been doing.
- I Added the device (an acorn masterkey 61)
- I click for it to use all midi channels
- I select the device in the Receive From drop-down menu
- The only option in the Send-To menu is "none," so I'm assuming I don't need that.
- I tick the Default Instrument Input box
- go to the menu thingy, and click "Reconnect." Studio One does nothing. "Apply" remains greyed out. My only option from here is to click "okay." It's not okay. The keyboard doesn't read. I reboot and get the same Missing Devices error.
This is extremely frustrating. Basically I've just rendered Studio One completely useless to me by pressing two buttons in a few seconds.
Does anybody know what is wrong / why the device won't read / what I can try? I'm at my wits end.
Thanks so much for any advice.
UPDATE: RESOLUTION
Turns out that the device was added the whole time - it just gave no indication that it was. I guess I assumed it would tell me that it was connected or something, plus it still wasn't working. I was tapping the keys and noticed a tiny little light going on and off in the bottom left-hand corner of the screen, in a picture of a midi input thing, so then I knew it was connected. It turns out I just had to re-select the input on the tracks themselves. I guess I assumed they would automatically work. Still not sure why it gave me the "Device Missing" error for every track, but when I told the tracks to take input from the masterkey 61 and then closed and opened the program, the error was gone. So, yay!
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