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Mouse not working on boot after recent update, works when unplugged/replugged
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As post title, recently ran system updates through the Pop Shop a few days ago. Running 22.04 with Nvidia drivers. Mouse is a Razer Naga Hex.

On boot getting the following error:

usbhid: probe of 3-4:1.2 failed with error -71

The mouse is unresponsive on either the login screen or after logging in. Xev registers nothing on any mouse click/movement.

Unplugging the mouse and re-plugging it back in solves the issue, but is an annoying workaround. Happens every boot, does not happen on standby. (Edit: Happens on most boots, but not always.)

Syslog seems to be recognizing it:

usb 3-4: New USB device found, idVendor=1532, idProduct=0050, bcdDevice= 2.00

Aug 19 01:32:36 pop-os kernel: [ 1.744938] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0

Aug 19 01:32:36 pop-os kernel: [ 1.744940] usb 3-4: Product: Razer Naga Hex V2

Aug 19 01:32:36 pop-os kernel: [ 1.744942] usb 3-4: Manufacturer: Razer

Unplugging and replugging generates the syslog entries:

3-4: new full-speed USB device number 5 using xhci_hcd

Aug 19 01:32:52 pop-os kernel: [ 22.172943] usb 3-4: New USB device found, idVendor=1532, idProduct=0050, bcdDevice= 2.00

Aug 19 01:32:52 pop-os kernel: [ 22.172951] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=0

Aug 19 01:32:52 pop-os kernel: [ 22.172954] usb 3-4: Product: Razer Naga Hex V2

Aug 19 01:32:52 pop-os kernel: [ 22.172956] usb 3-4: Manufacturer: Razer

Aug 19 01:32:52 pop-os kernel: [ 22.192323] input: Razer Razer Naga Hex V2 as /devices/pci0000:00/0000:00:07.1/0000:11:00.3/usb3/3-4/3-4:1.0/0003:1532:0050.0004/input/input17

Aug 19 01:32:52 pop-os kernel: [ 22.192533] razermouse 0003:1532:0050.0004: input,hidraw3: USB HID v1.11 Mouse [Razer Razer Naga Hex V2] on usb-0000:11:00.3-4/input0

Aug 19 01:32:52 pop-os kernel: [ 22.199521] input: Razer Razer Naga Hex V2 as /devices/pci0000:00/0000:00:07.1/0000:11:00.3/usb3/3-4/3-4:1.1/0003:1532:0050.0005/input/input18

Aug 19 01:32:52 pop-os kernel: [ 22.256195] razermouse 0003:1532:0050.0005: input,hidraw4: USB HID v1.11 Keyboard [Razer Razer Naga Hex V2] on usb-0000:11:00.3-4/input1

Aug 19 01:32:52 pop-os kernel: [ 22.260336] input: Razer Razer Naga Hex V2 as /devices/pci0000:00/0000:00:07.1/0000:11:00.3/usb3/3-4/3-4:1.2/0003:1532:0050.0006/input/input19

Aug 19 01:32:52 pop-os mtp-probe: checking bus 3, device 5: "/sys/devices/pci0000:00/0000:00:07.1/0000:11:00.3/usb3/3-4"

Aug 19 01:32:52 pop-os kernel: [ 22.320632] razermouse 0003:1532:0050.0006: input,hidraw5: USB HID v1.11 Keyboard [Razer Razer Naga Hex V2] on usb-0000:11:00.3-4/input2

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1 year ago