Our family have five accounts between us and four of them I would class as average/normal type accounts. My partners however seems to be very substandard with her having to always use multiple (upto 20) balls to catch any pokemon the rest of us get with one or two balls, even if she throws excellent after excellent throws. She also has an inordinate amount of pokemon fleeing compared to the rest of us. When doing routes, the four of us nearly always get a cell but she has been known to do five different routes and not get a single cell. When we go out together, i will use around 200 balls to catch a swathe of pokemon where she would regularly use more than twice that number. We have even swapped and she has no problem on my account but i have the same issues as her on her account. Is there anyway of improving the quality of her account. We have uninstalled it, reinstalled it, changed phones etc, she is using an identical phone to me, but still no change in quality. Is this just a glitch with the odd account or is there someway to reset it.