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Offloading and Refund/Travel Fund
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Hi, I don't know if this is the right flair to use. My mom recently got offloaded from her flight. We booked through Traveloka, and the airline is Cebu Pacific. I wanted to ask if it’s possible to get a refund or convert the booking into a travel fund.

Has anyone here experienced this? If yes, how did you handle it? Should I reach out to Cebu Pacific or Traveloka first? Any advice would be helpful.

Thanks in advance!

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1 month ago