The Insurance Commission (IC) has taken action against health maintenance organization Carehealth Plus Systems International Inc. due to its repeated failure to address policyholder complaints regarding health insurance claims.

To protect the public and Carehealth members, the IC has placed the company under conservatorship.

“The Commission finds Carehealth to be continually incapable of complying with the order of the IC to address the issues and concerns of the complainants against it. The additional complaints against Carehealth even reveal that the HMO has not improved its services towards its members, nor has it paid its obligations with accredited healthcare providers,” Insurance Commissioner Rey Regalado said.

The IC recently denied Carehealth’s motion to lift a previously issued cease-and-desist order and their application for license renewal.

Individuals facing challenges with their HMOs are encouraged to reach out to IC through [email protected] or by contacting (Globe) 0917 116 0007, (SMART) 0999 993 0637, or (02) 8523-8461 local 103 or 127.

https://bilyonaryo.com/2024/04/08/hmo-carehealth-in-trouble-ic-steps-in-amid-mounting-service-and-payment-problems/money/

https://milyonaryo.com.ph/carehealth-plus-under-investigation-for-service-failures/

https://www.insurance.gov.ph/notice-to-the-public-cease-and-desist-against-carehealth-plus-systems-international-inc/