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I wasn’t able to get my mail in time - what to do next?
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Hi everyone,

Unfortunately, my passport got delivered but I was away for work and I wasn’t able to meet the CanadaPost deadline before they sent it back. I can’t get through the phone helpline and been trying the online tracker multiple times but I never get the email.

I live in Scarborough so can I assume it would be at the closest passport office? I just want to avoid wasting time if I have to go ask in person. Does anyone know where it goes to after it gets sent back to Passport Canada? Where can I pick it up?

Thank you!

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Posted
3 months ago