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Hey dipshits working at the parts stores like Advance Auto/Napa… if you have to call a dealer for a quote, have the vin. It’s a complete waste of time to call a dealer without it. Especially when it comes to trim or electrical items. I just had a guy call to price out a wheel. He didn’t even know what size it is. Then wants me to check availability of every wheel it could be and give him part number, pricing, and availability of every wheel it could be. I just said “No. I’m not doing that. Please get a vin and then we can go from there.” I get it that your catalog is different, your system is different, but you are still a parts guy (kinda). You should know this already.
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- 1 year ago
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Here at VW we need the whole thing Every damn day "Hey let me give you the last 8" "I need the whole thing" "Oh." Its worse because i have repeat customers who do it all the time.