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So the hospital I worked at hired new managers who were previously with Advent Health (formerly Florida Hospital) this people micranage so bad that they hire as many people as possible to stop overtime and they are giving us Mandatory training and seminars on how we should behave with clients (patients). So they want us to behave as they do at Chic-fil-a.
They don't want us telling the patient the truth of what goes on. Instead we should word things in a way that won't make the hospital look bad, so we get better reviews.
My work place is at a 1.9⭐️s on google and other places you can review. At least 98% of those reviews are related only to the ER. And yet we are always full of old grumpy complaining patients.
Staff is being written up for silly things like having colored shoes or clocking out right at 7 when they finish report and there is nothing else to do.
Sadly the only options close to me are advent health and nursing homes
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