Ive lived at this complex for 4 years now. The neighbors above me since I moved it would bang there headboard against the wall late at night and early in the morning (11pm and 5am usually) me and other neighbors reported this to the apartment complex management company and after many complaints they stopped. After that it turned from banging the headboard on the wall to a banging on the floor while they did the dirty, just sounded like they were jumping on the bed , it didnt sound like this before .I don't know if other neighbors complained about this but I complained many times and it eventually stopped. Now for about the last year and a half at least 4 times a week I hear a loud thud around 5am, they usually wake up around 4:30( have since Ive lived here). To me I would equate the sound to dropping a 5 pound weight on the ground from at least waist height. This will happen multiple times in the morning. I have complained too many times to remember to the management company but they said they can only issue warnings even though we are long past the 3 strike rule in the lease contract. There's a person directly across the hall from me that was grandfathered in on her lease and is permitted to smoke in her apartment, she is the only one who is "allowed" to do so. I've threatened the management company that I would contact the health department after talking to my friends lawyer about the situation and they still won't budge. I have sent recordings of them banging their headboard against the wall and dropping things in the floor, they don't even respond to my emails anymore. Recently a month ago I called the owner of the management company and owner of my building and pretty much reiterated the situation and said that if the problem wasn't solved I would be forced to start calling the police. His response was " you gotta do what you gotta do but I have sent multiple notices and there's nothing else I can do. I know this person and I don't think they are vengful or vindictive, good luck". My options to try to force their hand are very out of reach because I don't think other tenants share in my frustrations or would be willing to put anything on the line to force the management company to do so. I have agoraphobia and it has gotten a lot better the past year with hard work and without medication but coming to my home wondering and feeling like they are trying to disrupt my sleep/ space is very unnerving. Over the past two years I have spent probably 30% of my time there and the rest at friends or family's houses. I have tried everything from multiple white noise machines while playing white noise on my laptop, with headphones on and a blanket wrapped over my head, none of it has helped me from waking up. My last ditch effort is to call the police and hope they will be a little more persuasive than the management company but considering the area I don't think they will do much and definitely will not be able to understand the hell I have been through the past 4 years . What would you do ?