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Datto BCD to N-Able Cove
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I've been using Datto BCD for my clients for probably the past 4-5 years. Backing up their servers and all. I do SaaS backup for all my clients too. I've had very few issues over the years. Just runs like clockwork. Overall, I'd give it 8/10.

I've been approached by N-Able for their Cove. I've been doing a trial for the past month. A few calls w/the sales rep. Went over detailed pricing and now I have a contract in front of me. So far, 9/10. Simple to set up. Totally hands-off for the backup. I like the reporting over Datto.

Switching to Cove, I'm probably saving about $300/month from BCDR and about $150 on SaaS - grand total, not per client. This is without any price changes to my clients.

The only difference I'm seeing with Cove: - If I want a local backup, I supply my own NAS, otherwise it's cloud-only (but I can repurpose these Datto boxes) - Cove has Recovery Testing. They simulate DR for you and maintain it and report on it. (It's a small cost ($5/server/month). Datto has no recovery testing. - Cove is giving me Docs Backup free (which I can resell if I want)

Given that Kaseya has taken over Datto - we all know what's up with that. I'm questioning myself: Do I jump ship and go with Cove? Is the savings worth it? Do I stick it out with Datto and pray Kaseya doesn't destroy this? How long will it take Kaseya to destroy the BCDR?

Any thoughts/comments about this?

TIA

EDIT: Title should say BCDR, but can't change that.

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1 year ago