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Mod Log & Mod Queue improvements and more oh my
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Heya Mods,

Pull up a chair, grab a snack, and get comfortable because we’ve got a super-sized whopper of an announcement that we’re excited to share with all of you today. Some of these feature improvements have been months in the making, which is why we’re thrilled to open up the product cage and release these features into the wild. Please dig in below for the details:

Mod Log Improvements

Mod Log is a critical tool used by mods everywhere to audit the actions that take place within their community (yeah, we know). This week we’ll be gradually rolling out a new filter and sort functionality that will make it easier for mods to monitor all the actions that take place within their Mod Log. Mods will now be able to do nifty things like...

Sort and filter by date range:

https://reddit.com/link/ydcrh3/video/bbdyjekkbzv91/player

Please note, despite what this date range shows is capable, the mod log will only go back in time and show actions from the previous 90 days. Sadly we also do not have the capability to look into the future. We will be updating this soon to disable those dates so as to not cause any confusion.

Sort and filter by mod name(s):

https://reddit.com/link/ydcrh3/video/l8jvw3uxbzv91/player

Sort and filter by action(s):

https://reddit.com/link/ydcrh3/video/i1kgyrhaczv91/player

You’ll notice we also went ahead and categorized how mod actions are listed under that drop-down menu. We believe this reorganization will make it easier and more efficient for mods to utilize Mod Log.

Lastly, we’ve also created a multi-select capability that will give mods the power to filter and sort by multiple mods and actions across specific date ranges.

https://reddit.com/link/ydcrh3/video/1rx38getczv91/player

This work is the tip of the iceberg when it comes to our grander plans for improving the functionality of Mod Log. In the not-too-distant future, we’d like to give mods the ability to do things like keyword search, search by post ID, mobile mod log, and much more. Please keep an eye out for those future announcements, and in the meantime feel free to share any suggestions you might have for improving Mod Log in the comments below!

Show “why it’s in the queue”

Over the course of this year, the Mod Enablement team has hosted a number of moderator “shadow sessions” where various mods walked us through their day-to-day activities on the site. These shadow sessions are not only beneficial to educating members of our team but also influential in deciding what our product roadmap should look like.

We saw a recurring issue where mods would be confused about why a certain piece of content was in their queue. They’d then need to do some clicking around to deduce the reason why – ultimately slowing their process down. This was especially annoying when trying to moderate on mobile.

Today we’re hoping to help solve that problem by launching “show why it’s in the queue” on Android and iOS. Starting this week when you access your mobile mod queue, we’ll surface key information informing you why/how a particular piece of content has been actioned and why it’s in your queue.

https://preview.redd.it/vnhsb56d8zv91.png?width=1099&format=png&auto=webp&s=f9b7fd49e2484cc4c7b4dedb8e922b1bd6f579ee

https://preview.redd.it/wvrrq5m3dzv91.png?width=342&format=png&auto=webp&s=761c66c5438ac5137b2cf4d0f43ad8bf96424b57

Thank you so much to all the mods that took the time to sit with us and walk through their mod queues. The shadow sessions have inspired and informed much of our work this year and we’re incredibly appreciative of them.

But wait, there’s more!

Up until recently, mods on our Android app were unable to easily lock a comment from the post details page. Today mods will be able to do this by tapping the “lock” button in the action bar. See below for what this experience looks like.

https://preview.redd.it/gr4ubtuc9zv91.png?width=381&format=png&auto=webp&s=3f8eb2dca3d291e111ef88907d34ce72e5763b2c

In addition, we recently fixed a glitch in the matrix that was causing automod to action u/SubredditName-ModTeam accounts. These accounts were created after we launched the “remove as subreddit” feature in August. If for some reason you continue to experience issues with this bug, please let us know in r/modsupport.

We’ve got more exciting announcements to share as we enter the back half of this year, so be sure you follow our team's collections here to make sure you don’t miss anything important. In the meantime, drop any thoughts or feedback you have in the comments below.

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