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2
Approved user to private sub unable to access sub.
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We have a user who is approved to our private sub that is unable to access it. When they visit the links either from the welcome PM or elsewhere, they get the non-approved public page about it being a private sub.

We have removed them and re-approved them and waited hours between each time without success.

We, mods, have followed links from Welcome PM ourselves and were able to get to it

This user is not, nor have they ever been, banned.

We have accessed from a non-mod, approved-user account and were able to get in.

All other users appear to be able to access this.

This user account is not suspended from Reddit.

Ideas?

Author
Account Strength
100%
Account Age
4 years
Verified Email
Yes
Verified Flair
Yes
Total Karma
2,105
Link Karma
1,072
Comment Karma
978
Profile updated: 1 day ago
Posts updated: 2 months ago

Subreddit

Post Details

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Posted
9 months ago