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Who is above the Advantage insurance companies?
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Who sets policy and can direct them to make exceptions to correct issues?
Is it SSA, Medicare/CMS (they're the same, right) or someone else?
I have an issue with Wellcare and one of their subsidiaries and I'm not sure I'm going to get satisfaction. I may need to escalate above them.
I may file with BBB for whatever good that probably won't do. Do state insurance commissioners get involved? State AGs?
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