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Got this message from Asmodee, but I know I paid. Is it an error?
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We are attempting to fulfill your pending preorder -****. However, we are unable to process payment on your credit card. Please take a moment to visit https://shop.asmodee.com and update your payment information, or let us know if we should attempt to charge your card again. You can update your credit card information by going to My Credit Cards under your account page.

As soon as you update your card information, please let us know so we can process and ship your order.

If you do not update your payment information, your order will be cancelled on the product's official release date. If you have any questions, you can call Customer Service at 855-382-8880 or email us at [email protected].

The thing is, I know I paid already.

I'm wondering if they sent this in error.

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Posted
2 years ago