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Such a bad experience with customer service, that after some minutes passed I got messaged from Lyft giving me $20 credit. I’m so thankful. I was going to put the other convo on blast to make it viral, but I had a change of heart after being contacted & being apologized to by the company.
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Yeah so it’s my second week driving for Lyft, and I’m renting a car from them, so for some reason I kept getting signed out (going offline) when I wouldn’t accept two rides in a row, thus making me use personal mileage without me knowing since I thought I was still online driving around looking for rides. The first agent was horrible, and ignored me for thirty minutes after not wanting to help. Luckily I’m sure someone above her had read through the messages and even took my side! Ngl, it’s a lot of work since I can’t drive when there’s no light, otherwise I’d be driving from 4am and even at night, but I can’t see so it’s unfortunate I’m not able to work a lot of hours to make good money. I even had to stay home one day because it was raining so bad, so I lost out on making an extra $70-100 that day. I’m broke af right now so that would’ve helped a lot. This upcoming week I’m really going to try and make $100 a day. I hope it works out for me while I wait to start my new job in July.

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7 months ago