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Company demanding payment for incorrect service
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So I got a soil test done, the company sent the results to me as expected, however the results were wildly wrong (other tests have confirmed they are wrong), I don’t know if they sent me the wrong results or tested the wrong sample but they are still demanding payment, and it’s quite a bit of money too.

Is there anything I can do, surely they can’t charge me when the service I paid for essentially wasn’t provided

Edit: In the UK

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3 years ago