UPDATE: They did not pay her for the overtime they FORCED her to work.

My wife just started working for an in home care company here in Fresno, CA about a month ago almost. Since then, she has been ghosted by the on call people when she is supposed to be getting off of work and nobody has shown up to relieve her. The first time, she was there for two hours after her shift was supposed to be over with no update from the on call person, whatsoever. She was working another job at the time and had to leave, so she did what she could for the man she was caring for (she works with hospice patients) and went to her next shift.

The following time they were extremely unprofessional and made her drive half an hour to a shift before calling her to tell her that the patient had died A MONTH AGO. Again, she drove to another patient's house the following day, also half an hour away, only to be told that the shift no longer needed to be covered.

As I am typing this, she is at work. It is now 12:14 am and she was supposed to be off at 10. She has gotten no update from the on call people and there was no indication prior to her going to work that she was going to be working two shifts. They are continuously forcing her to work overtime with no warning and she has not been compensated for it. The app they use for their employees shows that the shift was taken by someone, but nobody has shown up to relieve her. She doesn't want to leave the client, but she didn't take any food or anything with her because she thought she'd be home by now.

I also looked up the company online and this is apparently not the first time they've done this to their employees. We are not sure what to do, but if we can, we are completely ready to take legal action if we have the grounds for it. Thank you.