I hired a moving company to help me move apartments. I put everything on the quote that needed to be moved, including the number of flight of stairs. I was quoted $350-$900 dollars for 2-4 hours of work.

The movers get there, agree that there isn't much stuff and take a hold of $750 on my card. They start to pack and move the items, but they were very slow about it. I even had to help them move the wardrobe. Once all my items are on the truck, it's about 4 hours at this point, they present me with a form reevaluating the quote saying it was inaccurate. They want to change the quote to 6-8 hours, and their reasoning was "distance to truck was not accurately estimated". I felt strongarmed into signing since my items were on the truck.

They get to the new house and a bunch of items are scratched to shit, and they end up scratching a few parts of the walls at the new place. After all the items are moved, they give me a bill for $1,700 which I did not sign. This is double the maximum of the quote I was original issued.

They said they won't start the investigation for the repairs unless I pay the full $1,700 bill. They said if I don't pay, they will send it to collections.

The form they presented me states that they SHOULD reevaluate before moving (I just noticed this), when they gave it to me after half way of the move.

My friend called pretending to be a new customer and the representative confirmed yes, they would present a reevaluation form after doing a visual walkthrough (before moving anything). And I have 2 witnesses that saw me sign the reevaluation form after items had been loaded.

What are my options here? The cost of the repairs are just going to be paint, and probably not worth the extra 1k of the bill. Any advice is appreciated.