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Late fees caused by fraudulent grubhub purchase
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Not sure if this is the correct place for something like this, but here it goes.

I paid my rent on the 1st with a check, along with some other bills, leaving a little less than 100 dollars in my checking account. On the third, someone got into my grubhub account and tried to order nearly 200 dollars worth of food in New York, 2000 miles away from me. I didn't see the order, as it was 'caught' by grubhub and flagged as a fraudulent transaction, but they still charged my card for it.

The rent check hadn't been processed, so it marked the 200 dollars as a pending payment to grubhub, leaving me 100 dollars short of the rent check I wrote 2 days prior. Now I have 125 bucks in late fees and returned check fees because of this.

Who do I need to hound to get these fees taken care of? I've called both my bank and they put the responsibility on grubhub to make me whole, and I called grubhub's fraud line, and they refuse to take responsibility, saying that they didn't actually take any money, yet the pending charge was still sitting on my account tying up my money. Who do I need to hound to get these fees taken care of?

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Posted
5 years ago