I live in Alexandria, Virginia.

My car was parked in a residential parking lot, my neighbor ordered food and the driver hit the back of my car, got out of his car to look at the damage, then got back in his car and drove off. Everything that happened is on security footage but it was too dark to read the license plate, but I have the order number and everything from my neighbors receipt but no license plate or name of driver. Got a repair estimate done and it was ~$2000 worth of damage.

Police report was filed and grubhub support were contacted that same night, insurance claim was made the next business day. Police tried contacting Grubhub but Grubhub said they will require a subpoena or search warrant in order to give any information including the drivers insurance information. The police said they will not be issuing a search warrant because no injuries occurred and there’s nothing else that they can do. My insurance said they can pay for the damages but they will not offer any legal help if the police is not willing to investigate further. I have a $1000 deductible and I will lose my no claims discount when I renew my policy.

I assume Grubhub won’t be held liable because delivery drivers are contractors not employees, but are they not knowingly defending a criminal? Would I be able to take this to small claims court and ask to be reimbursed or ask to have the drivers insurance information disclosed? Any other advice on doing that? I’ve never pursued any legal action before. I would hire an attorney but I feel like the cost of that would just equal out or maybe even exceed the $2000 worth of damage, unless there’s some way to fee-shift in the situation?