The company actively advertises jobs. They even go on LinkedIN and suggest that you apply to a particular job.

But once you do, if you are not selected you can't find out why. You can't get additional feedback. The company does not let you do this at all.

They do not enable an applicant to ask questions or find out what was missing. Instead you receive what resembles a plain form letter response.

This "middleware" software company operates generally in the US - not in a specific state that I know of. It does not understand and support necessary human feedback - so that the applicant has no idea why they were rejected and is not allowed to hear what the actual issues were.

This company understands software. But they do not understand the job process, the pressures people are under, or the value of real feedback. And they don't seem to want to learn at this point.

I believe this lack of feedback programmed into the computer system is itself causing damages to Americans applying for jobs.

It seems like a poor design in that they are not at all willing to help people get feedback they need.

At this time, there are many people out of work - at least in the tech industry (despite apparent statistics) and we are just now going through a post-COVID recovery. In the interests of recovery or other interests, should the company be legally required to fix its software so that employers can respond meaningfully?

I hope I got everything this time. Area of law: probably both employment law as well as computers and Internet.