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Howdy all,
I don't know if anything can be done here but figured it wouldn't hurt to ask. Like it says in the title, I arrived at my doctors appointment 10 minutes early, checked in with the receptionist and sat down. 30 minutes later that same receptionist called me back up to confirm insurance info (I later found out that this was when she actually checked me in). About 15 minutes later the same receptionist called me back to the counter and told me the doctor I was there to see had just left since I missed my appointment. I tried explaining that I was there on time, and even wrote in the time I arrived on their check in form (showing 10 minutes early). The office manager then came out and told me that since it took some time for the receptionist to check me in I missed my appointment and would be billed as such.
I'm honestly a little miffed by all this, but I don't know if there is anything I can really do since this seems to be an issue with administration, and not the Doctor himself.
Would anyone have any advice?
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- 3 months ago
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