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Property management company violations? CA, Alpine
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Articsandpiper is in Alpine, CA
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Hopefully someone can help answer some questions we have and clear things up.

For some context and background, My wife and I provided a 40 day notice of military early termination, and our move out date is July 31st. We were sent a notice of breaking the lease which included notice of our right to a pre move out inspection which we signed and opted to have an inspection and be present.

The inspection was July 25th, I was present, my wife was not. Basically, she took pictures and told me verbally a few things that would need to be taken care of, but never provided an ā€œitemized statementā€ (this is the language they used multiple times on the notice of breaking the lease, that we signed, and they signed). She said she needed to compare photos of the move in survey, as well as the move in document, as well as call the owners (understandable) but she would send me something at the end of the day.

The day passes and I receive nothing, the next day I send a text at around 1 asking for the statement, and receive no response. My wife and I then call at 3:30 to which we are told she had no intention of sending a statement and thought that the verbal mentioning of things to be done was enough. She said requesting a formal statement was ā€œunusualā€ and sheā€™s not sure why we want that. She is the person who sent us the notice of breaking the lease which contained the right to an inspection. She is also the one who signed and processed the form.

After this phone call, she sent a text with five bullet points, and also emailed the same thing, but I do not consider this an itemized statement. Nor I believe this to be complete, as they are having the owners do a walkthrough on Monday. The owner of the company does not understand what we are complaining about, as she believes we were provided a statement (the text), but then went on to add possible enzyme treatment of animal odors.

To backtrack a little, she showed the home to prospective tenants without prior notice. They showed up at the same time she did to do my walkthrough, and I told her it was fine because the house is empty and I was there. However, I was never notified of the intent to show/enter the home. The lease states they will provide 24 hour notice.

What are my options here? Are there actual laws that govern the statement, Iā€™m aware of the civil code but I donā€™t see mentions of timeline. It does say something to the effect of ā€œthe statement will be handed to the tenant or left inside the premisesā€ which to me sounds as though I should have received it immediately? I can be understanding to the fact that they need to talk to the owners and compare pictures, but to say they had no intention of producing a statement at all seems nuts to me? Also, the showing that I was never notified about, did I waive my right to complain as I allowed the showing to happen, even though I was never notified?

I am happy to clear anything up, and thanks for anyone that can help.

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3 months ago