Hello,

So to start out with I live in Texas and have a standard TAA Lease Agreement. I have been at my APT complex for almost 2 years lease up in January. 2 weeks ago 2 water heaters blew up and since there are no tenants in the apartments no one noticed so they flooded. Mine was underneath and got affected on the ceiling, floor and carpet in the bedroom. I was out of town when this happened so when I returned I see dehumidifiers and fans blowing my A/C dropped to 75 and my carpet in my bedroom ripped up. I panicked called the emergency line they offered no help just said what happened. The next day took the day from work went to the office to report it and nothing, Tuesday reported again and nothing Wednesday submitted a service request and nothing. We are now 1 week since I spoke to them, and still nothing. I am at the point that I am only using 1/3 of the apartment I am at the point that I want to send them a certified letter to get their attention then seek legal action. My question is do I even have any legal action that I can take? I have been trying to find information and it is all vague. They said that the apartment should have already been fixed but has not they write things down and I get nothing. The manager has been out of office or leaves early or something either way do I even have rights?