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We're using hosted services and I've run into a scenario where we are monitoring the event logs for some events from the customers phone system software. It's been fine but they had a wan issue recently where the event log was flooded with disconnects and reconnects and I ended up with 12k emails at 2AM. It's not a critical monitor so it doesn't create tickets luckily, but I am looking for a way to silence these alerts for a specific time frame. I don't really want to put the entire system in maintenance mode for 30 minutes so I was digging into the scripts and thought using a modified version of the pause internal monitors script might be worth looking into but the script SQL seems fairly global and with the hosted RMM I do not have access to SQL to browse around and figure it out. Anyone ever created a trigger to silence specific monitors for a period of time?
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