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So, yesterday I had a customer keep asking me for “regular milk”
Every time I asked her to elaborate, she would always say: “Regular milk, not half and half, the kind my husband always buys.”
I spent the better part of an hour running into the dairy cooler, grabbing random milks and offering it to her.
She always refused them, insisting that she just wanted regular milk and would ask if I was stupid.
What “Regular Milk” is not, according to my testing…
Whole, 2%, 1%, 0.5%, fat free, almond, soy, coconut, oat, buttermilk, cream, goat, cashew, chocolate, strawberry, caramel. I also tried all the shelf stable variations, and even ice cream.
Eventually I just gave up and told her we didn’t have any.
I’m curious, is there anything else I should have tried?
welcome to the service industry! you will have a vendetta against the word “regular” for the rest of your life. it is meaningless.
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