If you have a Kizer knife that functions just fine, that's great, but if you ever need Kizer's help because of a defect or poor craftsmanship, forget about it.

I got as a gift a Velox 2 that came heavily Loctited and with a lockbar that is not tuned properly, either; the lockbar tension is way too strong. The pivot is not captive, either, and the non-show side of the pivot does not have a receptacle for a driver, so loosening the pivot is just about impossible. I've torn down tons of knives, and I cannot tear this one down.

I tried contacting customer service, and they told me to make a video. I made them a video and then they said that they can't view it! I told them that they need to download it from my Google Drive, and they wouldn't do that, either. Then I uploaded the video to youtube, and they STILL say they can't see it, and in every freaking email, they tell me to loosen the pivot, even though it's impossible to loosen it and I've tried every way I can -- even cutting into both sides of the pivo with a Dremel! Kizer customer support is absolutely awful. I'm disgusted with them.