I am here to vent. I had my end of the year review today. There was a change in management towards the end of 2023. My manager was laid off and since I have built a good rapport with my new manager. But today, she told me everyone in my department was getting a 3 because she is unaware of what happened in the first 8 months of 2023. Overall, our department does OB calls. I manage both OB and IB. I also redid our inbound SOP. I take on more task than my peers. I have already proven to my manager that I’m well advanced in comparison to my peers as I am the only one that has introduced a new SOP to improved cc operations.

I have a follow up meeting with her. I’m going to do my best to bring up everything I did in 2023 that was impactful. I just wish I was better at quantifying the things I’ve done.