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what is the line of thinking on this? with actual text this time because apparently I'm an idiot
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Yeah I get it. I already posted this but forgot to actually add the rant. It's early. Whatever

Let me start by saying the biggest tip I've ever gotten on any kind of platform was from instacart once. $75. Young lady was watching a relative and needed some things and I purchased a few out of my own pocket because they were not on the order and everything just worked out great. She was super nice and I hope things are working out for her. So that needs to be set up front.

However consistently the worst tips I get are on instacart as well. And I'm trying to figure out the logic behind this.

When you order an iced macchiato from Starbucks nothing else. Literally nothing else. Just one damn drink from less than a mile away from your house. You're willing to tip me $6. Just to bring that drink to you. And get it to you. As quick as possible of course.

When you order a $150 order from native wings or maggiano's or whoever, to feed the entire family? You don't mind tipping me between 20 and 50 bucks. It's happened.

Hell even just the regular order of a pizza on a Friday night still generally gets between a 5 and a $10 tip.

Yet for some reason. Driving to the grocery store. Walking around the grocery store looking for, picking up, scanning and placing your order into a grocery cart usually alongside someone else's by the way, going through checkout, making good and damn sure the cashier doesn't start scanning before you give her the code, and then potentially going back and having everything rescanned if she didn't listen to you and started scanning before you could get the phone in her face, sometimes bagging the groceries especially if you are at all the or costco, loading the groceries into your car, driving over to the place of course with a lesser form of GPS than what Uber provides but whatever. Getting to your house, unloading the groceries potentially bringing them God knows how far to your actual apartment because sometimes you don't drop the pin in the right place or don't even know where you live or your son was ordering this for you and he forgot your apartment number too.

Potentially making multiple trips between the car and the apartment or the house because again this is groceries. there's a good chance there's a couple of cases of water or some laundry detergent or God knows what.

Somehow that gets a two or a $3 tip? Like seriously where does this logic come in at? I'm trying to figure it out because what I'm not going to buy is percentage.

I used to use instacart and like an idiot I used to do the percentage thing as well because I was trying to be cheap. In fact, I actually would hope that you would not find certain items simply to make my entire bill go down a little bit. So I get the percentage thing. But that's not it.

Ebt? Okay so I'm willing to feel sorry for somebody who's doing not as well in life as I am. I'm willing to go the extra mile to help somebody out because I would want them to do it for me. I sure am. But is that really an excuse to tip three bucks? Why not just go ahead and go to the whole five?

Sometimes we like to psych ourselves out and tell ourselves that we are doing less driving by doing instacart. And the only reason that that is kind of true is because you're going to be driving less because you're going to be spending so much time in a store

However, to get those groceries to you I have to drive to the store and then to you afterwards so it's just as much driving.

Instacart also seems to have some of the worst chat support. Like they will literally tell you anything you want to hear and then not be accountable by it when you ask why they were lying to you.

They will deactivate you at 15% cancellation. Do you know how easy it is to get 15% cancellation if you only do say maybe one instacart every other day? Do you know how long it'll take you to reach that? Not long at all. Maybe four or five freaking orders canceled after you accept them and they are gone and of course, a lot of the times we accept it because it looks really good but then when we see it it's like okay this is not actually feasible for the type of vehicle that I have or for the type of time that I have.

Sometimes I don't necessarily want to spend half an hour selecting produce for you just so that I can get to your house and then you refuse to answer the door, I have to tailgate somebody into your complex or into your building which is even more sketchy, basically seven or eight bucks because some of you don't tip at all.

Honestly the only reason I even keep instacart around is for the mornings. Or if it's raining. Just to keep me busy. But frankly I hardly take any orders at all. I usually prefer to do the ones that are going to send me to a Staples to pick up a keyboard and a can of dust spray or something.

So that's my rant. I know. I know. If I don't like it do something else. I know. I know. However I think kind of the point behind having subreddits on the internet to talk about certain things is so that occasionally we can b**** about those things. And frankly, what instacart is up to it's just so freaking stupid.

TLDR. You can tip $15 on an order from Papa John's on Friday night but only two bucks on your entire groceries for the next 3 weeks? Doesn't add up.

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1 year ago