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Long time hospice social worker here. I know there are a lot of posters out there who are family members but I think other staff can answer the question too. I'd like to know your take on the interactions with hospice social workers. What would be helpful for us to know? What did they do/say that you liked? What didn't you like? What do you wish they would do? How often did/do you hear from them and how do you feel about that frequency?
For staff - would like to hear your perspective too.
I feel for our social worker. I feel like she gets dumped on a lot by families and coworkers with unrealistic expectations. I love how she always says “let me get out my magic wand.” Her job is to FIND the help that is needed, not be that help. A huge one I see is She’s not a therapist, she’s a medical social worker, there’s a huge difference. Most hospice social workers are LMSWs not LCSWs, meaning they are not qualified nor do they want to do therapy. This is why they refer out, which I see families get upset about. Can they sit there, listen, and be present with you, absolutely, but longterm healing and coping comes from extended therapy. They also don’t have the time availability to meet with families frequently due to caseloads, usually 1-2x per month. Anything that’s not clinical or spiritual, the social worker is called and there is A LOT of the in between and grey area that is given to the social worker.
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