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Is there anything obviously wrong with this?
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I already sent an email to support, but while I wait, just curious if anyone more technologically inclined than me can tell me if anything is obviously wrong with this that's caused it to not work - brand new out of box, power supply is working (it sparked, but I plugged it in before this so I don't think it short-circuited this), remote is working, everything else seems to be fine except for this. It doesn't even light up at all.

Thanks in advance for any/all help!

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2 weeks ago