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I am a student WHO IS LOST IN GERMANY!!! I first moved to germany in October. At that time, I obtained a prepaid card from a supermarket the provider was O2. However, I stopped using the number after just one month. I decided to switch providers and signed up for a tariff with a different company.
Despite my decision to switch providers, O2 did not cease their communications with me. They continued to send me emails containing bills that I supposedly owedn!!!! Frustrated by this situation, I made multiple attempts to resolve the issue. I sent numerous emails and made several phone calls to O2, but it took a significant amount of time before I finally received a response. When I did manage to get through to them, they requested various pieces of information from me and assured me that my contract had been terminated. I fulfilled their requirements and paid the final bill as requested.
However, the following month, I discovered that I was still receiving bills from O2 via email. At my wit's end, I decided to write them another email, clearly explaining that I had already terminated my contract and had switched to Vodafone. THEY IGNORED ME SO I IGNORED THEM!!!!!
Here comes the fun part, I received an email today from a law firm, demanding an exorbitant sum of €700 to be paid within the next 10 days. I attempted to contact the law firm to discuss the matter. However, my attempts were met with unresponsiveness. Finally, when I did manage to get a response, the person on the other end abruptly hung up on me. WHAT THE FUCK DO I DO??????
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