Phone restarting/freezing, question about reflashing firmware

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My phone sometimes just randomly restarts, and often freezes a lot (no matter what I'm doing with it). I just bought a new battery too and still having that problem so it isn't the battery.

I'm thinking the files for the OS are messed up and was wondering how to exactly fix this. I got samsung kies and backed it up, do I go to tools -> firmware upgrade and initilization -> whatever to fix this?

Thanks in advance!

I did the above and my phone still keeps constantly restarting by itself T_T . Anyone know what I should do? (I'm out of warranty)

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shiris

Galaxy Note 4 (Snapdragon)

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Posted: 9 years ago
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