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Has anyone have any experience with WhatARoom custom sofas? They offer a lot of customization options that look appealing.
I’ve been seeing a few recommendations here but wanted to see if anyone has a more thorough review. They do have a lot of reviews on yelp and Google but those are more of their furniture store reviews. Would like to see if there’s anyone that bought from their online store https://whataroom.com
Edit: I ended up buying their Lounge Double Chaise Sectional and it turned out really well! Ultra comfortable even though I chose the medium firm. Not too soft, not too firm, and was told it would be a bit softer whhen I break them in. Took me a while to find the right fabric I wanted (bought samples twice as their is a limit of 8 per order).
Customer service was fantastic, a few days after I placed my order I got a call from one of their designers. He went over my order and made suggestions so that the seat cushions will be more even (added a few inches). Also added a matching round ottoman to complete the look. Took about 6 weeks from order to delivery.
Overall amazing epxerience and crazy I spent so much money buying a sofa online. Glad I read the great reviews before hand! Here is my couch: https://ibb.co/FHyvCS0
I am very pleased with the service and the couch What A Room delivered. Steven was great from the start. He was very knowledgeable in answering all our questions and suggesting the couch we were looking for in our new home. I am happy about quality of the cushion and fabrics and the couch came in just as what we have expected. I would recommend to check this place out if you're in the market for a new couch. I believe they also carry bed frames, dining tables, and chairs. Overall it was a great experience working with them.
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