I am a computer technician with over 8 years of experience who can provide excellent technical support for you or your company. I am located in Los Angeles, California and I am willing to work online for you or might possibly relocate for the right offer.

My experience is primarily in the Windows platform and I specialize in troubleshooting and preventative measures to ensure redundancy.

Here is a more exhaustive list of what i have done for various companies:

• Troubleshooted security equipment over the phone and resolved the issue or issued replacement based on company protocol.
• Troubleshooted computer accessories over the phone and resolved the issue or issued replacement based on company protocol.
• Remotely able to remove spyware, viruses, and help train personnel in the use of their work computer.
• Able to use Active Directory to reset user passwords and accounts when needed.
• Provided server monitoring service for Virtual Desktop Instances for a well known company.
• Responded to emails, phone calls, and tickets via various systems in a timely fashion and within the agreed SLA (Service Level Agreement).

If you are interested in hiring me, Please private message me and I will email you my resume with more info about myself and further contact information.

Thank you for your time and best regards.