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The team and I are happy to be a part of this community and to contribute. The devices have become popular and we have received mostly positive feedback.
We are working on some minor parts of the designs and making small incremental improvements.

I am unfortunate behind with dispatching orders. We first encountered poorly manufactured weights and once we started to ship products again (two weeks ago) I received feedback about leaking pumps. We stopped shipping products and looked closely into the problem, once I understood how common the problem was. We had about less than 1% faulty pumps until then. The number jumped up to about 30-40%.

After investigating the root cause, we found it to be this: Sloppy assembling in the manufacturing process. The problem can be solved with 10-15 min of work and we have made a step-by-step guide.

Guide - Solution pump

We will provide a video in the coming week. All orders will be served, but the lead time will take time ( 20 days for most orders from next week and on) in the beginning.
In the upcoming three to five weeks, I will catch up and then the lead time will become much shorter.

If someone wants to cancel their order, I will do it promptly. Thank you for your support and for being patient and I will work as fast as humanly possible to catch up.

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Profile updated: 22 hours ago
Posts updated: 1 year ago
:verified: Device Maker | Foreskinned

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Posted
3 years ago