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Contacting support, but I'm nervous if they don't believe it's my account ill get locked out for good. Just looking for advice to see if this is written well enough:
Long story short, I was incarcerated for a year and lost access to my old phone number. I absolutely cannot get it back. When I try to log in to my long time Gmail account it says I need to recieve a code at the old number. I have spent many hours, and alot of money on FFXIV, and would like to play again, unfortunately with the amount of time and money I spent on my account I would not be willing to start over. So I really hope I can get back into my account. FFXIV:******* Square:****** Character: ********** Old email: ***@gmail.com New Email: *@gmail.com Old Billing Address: *******
Unfortunately I don't have my old PC with serial numbers and bank statements or my Software token removal key. I understand that I am giving limited information but please help me back into my account.
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- 6 months ago
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