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She suddenly got logged out from her account, which she doesnt know the password for. When she tried to recover her password using both email and phone number, they were linked to an alternate account that used her name with one less letter. Is this an usual thing hackers do? To link the mail and phonenumber to a new account so that the victim can't recover it? I have no idea but she is devastated that she can't reach her friends during this pandemic, and i would greatly appreciate some help! Also i dont know if this is the right place to reach out, if not, please tell me where i should take this matter. Thank you!
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- 3 years ago
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