I've been racking my brain on this one, I have a client who downloads an XLS (97-2003) file compiled from their backend website. Only this particular user has any issue opening the files, in which Excel opens to a blank page, (no columns or rows). If he sends the same file to an alternative user/PC, it opens without issue. Both users are on Office 13. I've gone through everything I can find in my Google-fu.

(Including, but not limited to: Reboot, reinstall, repair install, reset file associations, open in safe mode, disable add-ons, disable hardware acceleration, etc etc etc.)

Any help or guidance would be most appreciated!

Update: Turns out, it looks like its Windows 10, throwing up a block, because "This file came from another computer and might be blocked." Most everyone else who works with these files is running windows 7. Looks like my focus has shifted. Thanks for the time!