I know the GE profile and its bretheren are kind of looked down upon here, and I get it, but it had been working well for me until a couple weeks ago. But since I came back from a holiday, the machine now will invariably throw out the grounds on the first shot of the day (or more broadly the first shot after powering up from rest mode) after only a few drips of coffee are dispensed. It then flashes the "add water" and "hot water" buttons, the manual says this is "airlock" caused by the water reservoir being wet on the outside. I don't think this is the issue as it happens every time on the first shot after powerup, but almost never on the subsequent shots throughout the day.

This issue happened previously but was fixed by a descale, but the descale process did not help this time. GE support said to run the hot water function for a time before the first shot, which sometimes fixes the issue but sometimes does not. I wondered if anyone else has had this issue and has a more permanent fix? I know this machine is junk but I would rather try to get it working again than throw a few hundred bucks down the drain. Thanks!