My dog died with K-9 Direction and Alan Brown

I don’t normally use Facebook but I need justice for my dog and I will relentlessly pursue this until this guy is out of business and can never do this to anyone again.

Prior to leaving for our three week honeymoon overseas, we boarded our Bernadoodle (Brooklyn) with Alan Brown at K9 Direction on Friday June 23rd at 1pm.

On Sunday June 26th, Alan Brown took Brooklyn to Creekside Pet Care Center DOA.

On July 2nd, after multiple failed attempts to get in touch with Alan for general updates on Brooklyn, we decided to have our friends go to his home and retrieve him. It was only then that Alan Brown finally answered the phone and informed us that Brooklyn had DIED on Wednesday, June 28th and provided an inconsistent account of what occurred. Prior to this discussion Alan had been very difficult to get in touch with and would only communicate through text messages that gave us the impression that everything was fine.

After a group of our friends showed up at his house and we collectively grilled him for answers, here are the key details of the incident :

1. Heat Negligence: Our dog was left unattended inside a van during his training session (for over an hour) in the scorching Texas heat, which ultimately led to his untimely death. This level of negligence and disregard for an animal's life is unacceptable. The vet at CPCC received a distress call from Alan on Sunday evening, June 25th at 5:17pm. (We dropped Brooklyn off on June 23rd)

2. Deceptive Communication: When we reached out to the trainer for updates on our dog's well-being, Alan provided misleading information and failed to disclose the severity of the situation. This deliberate misrepresentation caused us unnecessary anguish and prevented us from taking immediate action. He failed to use the emergency contact we provided him and as a result we are unable to get an autopsy done. The vet we spoke with also mentioned that Alan insisted on cremating Brooklyn but thankfully he was unable to because they checked Brooklyn’s chip and realized he was not the right dog owner.

3. Lack of Transparency: Despite our repeated requests for a detailed account of what transpired and an honest explanation of the events leading to our dog's passing, Alan Brown consistently evaded the truth and provided conflicting statements. Alan’s lack of transparency raises serious concerns about his professionalism and the care provided to other animals in his custody. We feel his intention was to continue to mislead us until the vet was forced to cremate Brooklyn. He told the vet at CPCC that he attempted to contact my wife and our emergency contact multiple times and was unsuccessful. This is a complete lie.

We are devastated by the loss of our beloved companion and the circumstances surrounding his passing. Our painful decision to cut short our honeymoon and return to Dallas to lay our dog to rest is a testament to the love and bond we shared.

✔️K9 Direction is located at 1308 Sherwood Dr. Arlington, Tx 76013.

✔️K9 Direction is owned and operated by Alan Brown.

✔️Phone Number: 817-271-8857.

✔️Website: http://www.k-9direction.com/services.html

✔️Facebook link : https://m.facebook.com/K9Direction

✔️Instagram: https://instagram.com/k9direction?igshid=MzRlODBiNWFlZA==

✔️Email: [email protected]

✔️Direct Email: [email protected]

✔️Yelp Review Page: https://yelp.to/rdM5SbqrHm