EDIT: This has been resolved! I called another customer service rep who knew more about what she was talking about, and it turns out I just had to wait one more day! For anyone searching for an answer, the review itself takes 5 days AFTER the statement closes (which is 9 days total after my balance statement personally) to complete!

This month was my seventh billing cycle for my Discover It card, and I was supposed to graduate on the 25th. Just gave customer service a call and was just told that I have to see if I'll graduate next month, and that they have no idea why I didn't graduate. I was wondering if anyone may know?

I've been paying my card off in full before the due date, and have been keeping 10-60% utilization reporting on my statements (the higher utilization being when I went on vacation). I also bought a car in January, but have of course been paying that in full each month as well. I really have no idea why I didn't graduate, but would really appreciate any tips, as I need my deposit back by June :,)