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I love delta! Great customer service today
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Wanted to share my experience because it made my day. Coming home from San Diego β€”> Minneapolis tonight, I was booked for a flight at 5:15 pm from San Diego β€”> SLC, with a layover before SLCβ€”> MSP arriving to MSP at 12:59 AM. On the shuttle from the car rental space to terminal 2, I get a call from a number I don’t have asking if I can get on the direct San Diego β€”> Msp flight leaving in ~20 minutes @ 4:30. I say yes but explain i still have to get to the terminal and through security, they tell me i should be able to make it. I do end up making it, one of the last ones on the plane, and will now be arriving 2.5 hrs earlier than if I would have had I stayed on my original flight. Thank you Delta! Probably the best customer service experience I have ever had. I’m a delta lifer.

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6 months ago