Hi All

Just had a recruiter Amazon send me a message about an opening at AWS for a Data Centre Technician.

Job Description Here:

https://www.amazon.jobs/en/jobs/1278882/amazon-aws-data-center-it-support-engineer

I have done 5 years of helpdesk taking calls and being the first point of contact for end users in a large retail company. I got promoted recently to a desktop support position where im no longer the first point taking calls/answering emails all day and im currently an escalation point.

Very happy with where I am currently as its inline with my end goal of bieng a "Systems Administrator"

Does anyone currently work at AWS in a similar role? what is your day to day activities?

Is this job just a fancy title for helpdesk?

Thanks!