I just completed my 7 day money back guarantee and I have to say I've been pleased so far. If you are interested in buying a car from Carvana and you have someone that has referred you you'll save $500 off the list price (wish I would've known that before I bought mine...)
I placed my order on Dec 21 for delivery on the afternoon on Dec 27. I received a call on the 26th stating that everything was on good to go and wanted to know if they could deliver the truck earlier than my scheduled appointment. I was free all day so I agreed. On the 27th the delivery advocate called me when he left and was on my way. When he encountered traffic on the interstate and was going to be later that expected he called me again to update. When he got to my house he unloaded the truck and allowed me to take it for a test drive. The only complaint I had was there was a chip in the windshield but other than that it was just as described. He documented the windshield and said they would be in contact with me to get it replaced. He spent what seemed like 2 minutes looking over my trade in and loaded it up. He also noted I had all weather floor mats in my old truck and asked to see if I wanted to check to see if they'd fit in the new one. They did not so he went and ordered all weather mats to be delivered after my 7 day money back guarantee. Two days later safelite contacts me and came out to replace the windshield at my place of business.
I haven't had to deal with the registration yet so I'm not sure how that'll go but everything else about this purchase has been perfect. From financing, to the purchase process, to giving me WAAAYYY more than my trade-in was worth I can't imagine it going any better.
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I need one!