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when to ask for a raise?
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so i’ve been working as an L2 technical support engineer for about a couple months now.

thought it would just be taking tickets, troubleshoot and resolve but found out its much more like triaging tickets to different departments, researching code base and fixes, creating backlog suggestions for development sprints and fixes based on research, querying databases with no idea of the schema, leading technical calls with clients on a normal basis, creating the knowledge base, integrating internal tools together and taking calls and chats from customers while doing all of this.

anyways, i feel like the payment doesn’t match the overwhelming amount of tasks? I love it here but i was wondering when is a good timeframe to request a raise?

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1 year ago